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Application Specialist - WITec / Raman Microscopy | Western US

Date:  Jun 23, 2022
Location: 

Santa Barbara, CA, US Scotts Valley, CA, US Vacaville, CA, US

Job Function:  Business
Business Unit:  WITec

At Oxford Instruments, we enable the world’s leading industrial companies and scientific research communities to image, analyse and manipulate materials down to the atomic and molecular level. With a sixty-year history, and fourteen Queen’s Awards for Enterprise, our world-class products and technologies are helping our customers to address the greatest challenges of the 21st century.

 

About Us

Oxford Instruments plc is a leading provider of high technology products and services to the world's leading industrial companies and scientific research communities. Our core purpose is to support our customers to address some of the world's most pressing challenges, enabling a greener economy, increased connectivity, improved health and leaps in scientific understanding. We are proud to be recognised as the leaders in what we do and for the difference we make in the world. This is an exciting time to join our growing team!  

 

GREAT PERKS AND BENEFITS:

  • Generous benefit packages - We offer our employees a range of competitive health insurance options, including Medical, Dental, and 
    Vision plans.
  • Paid Time Off (PTO) Work-life balance is a key part of our company culture here at OI, and we know that our employees do their best work when they can take the time they need to rest and recharge. Employees start with 4 weeks of  PTO which is accrued each pay period.
  • Professional Development - OI supports you and your professional development with $5,250 available in annual tuition reimbursement after 6 months of service.

 

The Opportunity: 

Oxford Instruments is seek an Applications Specialist - WITec / Raman Microscopy | Western US to maintain expert level knowledge of the WITec product portfolio while providing train and ongoing support both customer and the sales team.

 

The Application Specialist (AS) - WITec / Raman Microscopy serves as the expert level Product and Applications knowledge owner for both 
customer and sales team members while reporting directory to the Applications Manager - MA. For customers, the AS will 
serve as their source for training and ongoing function/applications support. This individual will collaborate frequently with 
sales throughout the entire demonstration process (including pre demonstration planning) and provide colleagues valuable 
insights and training on a regular basis. As needed, the AS will work closely with Marketing as well as other Oxford 
Instruments (OI) Departments and Business Units to aid with strategic planning and projects. 

 

The AS is required to follow the OI Demonstration Process and participate in ongoing technical and skills trainings.
Additionally, the AS will travel as needed, both within and outside of the assigned territory - including internationally, to 
attend various meetings, trainings, tradeshows, and conventions.

 

Some key responsibilites are: 
• Maintain expert level technical and application knowledge for the WITec portfolio of products.
• Work collaboratively with the WITec salespeople in a team selling environment.
• Present on workshops and webinars for both colleagues and customers alike.
• Run instrumentation at an expert level for both customer and colleague demonstrations and training events.
• Monitor demonstration equipment to ensure peak performance levels.
• Collaborate with Marketing, Product Management, and Sale Leadership to create collateral. 
• Ongoing relationship management and application support for existing customers.
• Follow the OI demonstration process including the timely completion of internal demonstration reporting.
• Create and present customer demonstration reports with a sense of urgency.
• Utilize a holistic OI value selling approach when speaking with customer and throughout the demonstration process. 
• Utilize video conferencing, remote demonstrations, etc. whenever possible to advance opportunities.
• Diligently manage expenses and travel planning to minimize operation expenses.
• Collaborate closely with Service by providing applications/technical support as needed and by performing instrument repairs, installations, and customer trainings.
• Maintain a strong familiarity with all OI Business Unit offerings outside WITec to strengthen the company position and create new leads.
• Actively monitor local industry trends and competitor activity to enable proactive development of strategies to exploit opportunities and circumvent threats.
• Attend various trade shows and conventions as well as internal and external sales meeting as required.
• Other responsibilities and duties upon request.

 

About You   - The right candidate for the role will have the following qualifications: 


Education / Qualifications:
• Bachelors in the Materials Sciences, Chemistry, Physics, or other relevant area.
• 3-5 years Applications Specialist experience preferred.
• 3-5 years Sales experience in the scientific space preferred.
• In depth experience with relevant technologies, customers, and markets.
• Ability to travel approximately 75% time, including occasional international travel.

 


Professional Skills
• Raman experience is strongly preferred. 
• Possess a strong sense of urgency.
• Miller Heiman sales training preferred 
• Ability to demonstrate a strong understanding of, and successful track record in, technical sales and/or applications.
• Possess a professional network and toolset enabling immediate results.
• Scientific background and knowledge of the scientific market.
• Ability to give sales presentations and share technical information in an easy to understand format.
• Ability to communicate and operate as a cross-functional team with sales, service, product marketing, and other departments.
• Highly developed commercial understanding.
• Ability to multi-task in a dynamic, fast-paced environment.

 

Personal Qualities:

• Desire and capability to work well in a team environment.
• Possess the ability and drive to get things done quickly with high levels of energy and resilience.
• Highly organized with a strong affinity for detail.
• Excellent communication skills in various formats (verbal, ppt, excel, etc.).
• Able to accept feedback and modify approach as required.
• Ability to bring teams of people together, creating alignment across functions.
• Willing and able to travel domestically and overseas as required without restriction, subject to normal visa requirements. 
• Ability to build effective working relationships both internally and externally across all parts of the business.

 

 

Oxford Instruments requires all employees to be fully vaccinated by their first day of work. The Company will consider requests for medical or religious accommodation as required by law.

 

Oxford Instruments is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Oxford Instruments is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

 

Note to recruitment agencies: Oxford Instruments operates a Preferred Supplier List, and we do not accept unsolicited agency CVs. Please do not forward candidate details in response to this advert, or to any Oxford Instruments employees or other company locations. Oxford Instruments is not responsible for any fees related to unsolicited CVs.

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Oxford Instruments is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Oxford Instruments is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, please contact Human Resources, ConcordHR.HelpDesk@oxinst.com, 978-405-1119

 

Note to recruitment agencies: Oxford Instruments operates a Preferred Supplier List, and we do not accept unsolicited agency CVs. Please do not forward candidate details in response to this advert, or to any Oxford Instruments employees or other company locations. Oxford Instruments is not responsible for any fees related to unsolicited CVs.


Nearest Major Market: Santa Barbara
Nearest Secondary Market: Santa Maria