Share this Job

Commercial Leader: Sales and Customer Support

Date:  29-Jul-2022

High Wycombe, GB

Job Function:  Commercial
Business Unit:  Magnetic Resonance

At Oxford Instruments, we enable the world’s leading industrial companies and scientific research communities to image, analyse and manipulate materials down to the atomic and molecular level. Our Magnetic Resonance instruments are used in a range of industries where rapid and accurate analysis is essential, helping to ensure the safety of the food we eat and stopping pollutants being released into the environment.



As the Commercial Leader for Magnetic Resonance, you will have the opportunity to make a real impact on our business.  In this varied role you will support the sales and service teams worldwide, deliver key tactical actions that will drive business growth through the sales process, analyse business data and pull together guidance for senior management on making strategic improvements.


Magnetic Resonance is one of OI’s smaller business units and we value cooperation and teamwork.  In this collaborative environment, individuals can thrive and make a significant contribution to the success of the company.




The opportunity


In this role you will support the sales process by managing customer and distributor quotations, including assessing margins and leading the review process when special engineering projects are required.  You will also be responsible for the commercial review of orders, due diligence and contract reviews for distributors/agents, as well as supporting the service team with the sale of service contracts.


Providing critical business intelligence analytics and reports, is an important aspect of this role and helps to drive smart business decisions across regions, product lines and market segments.  You will also be the CRM leader for the business, which involves delivering training and best practice for use, as well as entering, assigning and tracking sales leads.



About You


To be successful in this role you will need to have demonstrable experience in a similar role, which should include use of a CRM, and providing a high-quality sales administration service.  It would be beneficial is you have previous experience of analysing business intelligence, financial awareness and the ability to assess risks to the business.  Your strong communication skills, together with your positive attitude, customer focus and drive for continuous improvement are a must for this opportunity.






In addition to a competitive starting salary, Oxford Instruments offers flexible working hours and a half-day on Fridays. We also offer 25 days annual leave, private healthcare, a share incentive plan, a defined contribution Group Personal Pension Plan, and a flexible benefits package that you can tailor to your own requirements. We also invest in our talented employees by supporting them in their ongoing career and development so that they reach their full potential. We care and work hard to provide a workplace where you can grow and learn.  #LI-JR1



All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability.

Note to recruitment agencies: Oxford Instruments operates a Preferred Supplier List, and we do not accept unsolicited agency CVs. Please do not forward candidate details in response to this advert, or to any Oxford Instruments employees or other company locations. Oxford Instruments is not responsible for any fees related to unsolicited CVs.