Sales and Support Coordinator

Date: 18 Apr 2024

Location:

Praha, CZ

Job Function: Business

Business Unit: NanoAnalysis

Opportunity for a Sales and Support (Part time) Administrator to join the Oxford Instruments Team in Prague.

Oxford Instruments is a leading company in the field of high-tech tools and systems for research and industry. Founded in 1959, we specialise in the design, manufacture and support of various scientific instruments and solutions, used in diverse areas such as materials science, nanotechnology and industrial applications. Oxford Instruments has played a significant role in advancing scientific knowledge and technological progress through our cutting-edge instruments and solutions.

The role is split into 3 main support aspects, however, you do not need to have had experience in all 4, the areas in which you will be supporting, is as follows:

1. Office Administration:

Maintain and manage office administrative tasks.

Oversee payroll processing and cash book management.

Update and organize office documentation and records.

Monitor and record financial transactions.

2. Service and Sales Support:

Prepare quotes for services and products.

Coordinate with logistics teams to ensure timely product availability and shipping.

Provide customers with accurate shipment details, tracking information, and delivery schedules.

Assist in promoting service contracts within the Eastern European market.

Provide regular updates to management on sales and service activities in the region.

Update and maintain customer relationship management (CRM) system.

Data analysis of existing customers and keeping the data up to date.

3. Marketing Support:

Organisation of marketing events such as trade shows, exhibitions, and workshops. And supporting from an admin perspective, arranging; booth, hotels, restaurants etc.

Collaborate with the marketing team to ensure successful event coordination.

Organising internal workshops for customer

Marketing support within Eastern Europe territory

The role is varied and you will get lots of exposure to support across the mentioned functions, as such, we are looking for someone who is organised, has a high level of attention to detail and a proactive approach to their work, our ideal person will:

Have professional level proficiency in Czech and English
Administrative or co-ordination experience
Ability and willingless to learn.

This role is part-time and is based on a 20 hour working week. We have hybrid working, and can be flexible with how the person joining the team splits the 20 hours.

Process:

Upon CV review, we will contact via email successfull applicants, to have an initial conversation with Talent Acquisition. Your CV will then be shared with the Hiring Manager and we will set up an in-person interview, where you will meet with members of the team. If you have any questions before applying, please reach out to abby.gelder@oxinst.com