Technical Sales Associate

Technical Sales Associate:

Location: Scotts Valley, CA 
Business Unit: X-Ray Technology 
Reports To: Sales & Product Manager

Launch Your Career in Technical Sales! 

Are you a proactive, customer-focused professional looking to build a career that combines technology, sales, and problem-solving? Our X-Ray Technology team is seeking a Technical Sales Associate who is eager to learn, develop technical expertise, and grow into increasingly independent customer-facing responsibilities. 

This role is an excellent opportunity for someone who enjoys working with customers, learning technical products, and collaborating across teams to drive business success. You'll gain hands-on experience supporting the complete sales process while developing the skills needed for future account management and sales leadership opportunities.

Why Join Us? 

What You'll Do 

As a Technical Sales Associate, you will play a key role in supporting customers and ensuring the smooth execution of sales activities. Your responsibilities will include: 

Sales & Customer Support 

• Serve as a primary point of contact for customer inquiries, providing timely and professional support. 

• Assist with preparing quotations, proposals, and commercial documentation. 

• Support inside sales activities including quote generation, order entry, order acknowledgments, and customer follow-up. 

• Maintain accurate customer, opportunity, and sales activity records within CRM and ERP systems. 

Order & Process Management 

• Coordinate with production, logistics, and finance teams to ensure accurate order fulfilment and delivery schedules. 

• Track customer opportunities and support sales pipeline management activities. 

• Ensure sales documentation and records are complete, accurate, and up to date. 

Technical & Commercial Development 

• Develop knowledge of X-ray products, applications, and target markets. 

• Collaborate with engineering and product management teams to understand product capabilities and customer requirements. 

• Assist in identifying opportunities within existing customer accounts. 

• Participate in customer meetings, technical discussions, and sales activities while progressively taking ownership of opportunities. 

What You'll Gain 

This position is designed as a career development role that offers exposure to: 

• Technical product and application knowledge 

• Customer relationship management 

• Commercial and business acumen 

• Sales process management 

• Opportunity qualification and pipeline development 

• Cross-functional collaboration with engineering, operations, finance, and customer service 

• Future territory and account management opportunities 

What We're Looking For 

Required Qualifications 

• Bachelor's degree or equivalent professional experience. 

• 1-3 years of experience in sales support, customer service, technical sales, or a related business environment preferred. 

• Strong written and verbal communication skills. 

• Proficiency with Microsoft Office applications including Excel, Word, PowerPoint, and Outlook. 

• Ability to manage multiple priorities in a fast-paced environment. 

• Strong analytical and organizational skills. 

Preferred Qualifications 

• Experience using CRM systems and ERP/business management software. 

• Exposure to technical products, manufacturing environments, or industrial technologies. 

• Experience working with data, metrics, and reporting to support business decisions. 

The Ideal Candidate 

You are someone who: 

• Has a passion for learning technical products and solutions. 

• Builds positive relationships with customers and colleagues. 

• Takes initiative and looks for opportunities to improve processes. 

• Uses analytical thinking to solve problems and support customer needs. 

• Is highly organized and detail-oriented. 

• Demonstrates professionalism, accountability, and integrity. 

• Enjoys collaborating across departments to achieve shared goals. 

• Thrives in a dynamic environment and embraces new challenges. 

Physical Requirements 

• Primarily office-based work using standard office equipment and computer systems. 

• Ability to sit, stand, and work at a computer for extended periods. 

• Occasionally lift or carry materials up to 25 pounds. 

• Ability to travel occasionally for customer visits, trade shows, training, and company meetings.