Research & OEM Sales Engineer - Korea

Date:  Sep 16, 2023

Seoul, KR

Job Function:  Commercial
Business Unit:  Andor Technology

At Oxford Instruments, we enable the world’s leading industrial companies and scientific research communities to image, analyse and manipulate materials down to the atomic and molecular level. With high-performance scientific digital cameras, spectroscopy and microscopy systems from Andor Technology, our customers in industry and academia can explore everything from photons to galaxies as they develop new treatments for diseases, and search for Earth-like exoplanets orbiting distant stars. #LI-PT1




Key Responsibilities:

  • Achieve sales target for Andor research products, including the Cryostat product range, and Service offerings in Korea
  • Develop and execute a Territory Plan to maximize potential of the region
  • Systematic and focused business development of key academic accounts,
  • Identification and target of local OEMs
  • Setup and successfully demonstrate Andor products to potential buyers, and to workshop and trade show attendees. 
  • Deliver field activities, such as Workshops and Andor Academys for product exposure in the market
  • Generate, qualify, and manage all sales leads, prospects, and new customer accounts
  • Deliver accurate sales forecasts
  • Document sales reports, customer feedback, activity plan and other reports, as required
  • Coordinate activities to maximise market presence and customer care, including visits, installation and  workshops
  • Record and maintain customer contact data as part of Andor’s CRM tool
  • Execute against customer visit metrics and product demonstration requests
  • Strengthen existing customer base and develop new business relationships within the defined territory
  • Identify new potential customers, OEMs and competitors stronghold accounts
  • Understand customer application to develop strong value proposition and potentially upsell Andor products and service
  • Nurture and grow existing accounts
  • Attend regular / Annual sales meetings, both remote and in person
  • Offer feedback and suggestions to improve product solutions.
  • Assist in the general support and training of customers/ VAR and Andor employees
  • Travel as required to meet and achieve sales targets which is expected to be a minimum of 40% of time.
  • Any other duties as may be reasonably required from time to time by your Line Manager.


Education/Qualifications & Experience:

  • Bachelor’s Degree or equivalent in a Physical Science Discipline; Chemistry or Physics preferable degree programmes
  • 3-5 years Sales experience – selling highly technical products to academic research customers
  • Excellent written and spoken English
  • Good understanding of low light detection technologies for both imaging and spectroscopy
  • Prior experience selling optical spectroscopy and/or high end imaging solution to academic customers


Personal qualities:

Customer Focus

  • Establishes relationships with customers and strengthens this through clarity and competence.
  • Applies relevant knowledge of current customers to grow the business
  • Takes ownership of customer problems and issues, works to resolve them, and sees them through to resolution
  • Does “the right thing” and spends time understanding and meeting customer needs
  • Capability to lead and close business effectively.
  • Consultative solutions selling experience


Motivation & Drive

  • Has a positive attitude that fosters a pro-active ethos in the rest of the team
  • Creates a climate in which people want to do their best.
  • Is ambitious for the business and the future of Andor Technology.
  • Takes on challenges willingly and in an assured and confident manner.
  • Innovative / creative thinker



  • Fluent in English
  • Honest when delivering messages
  • Explains ‘why’ things are happening, what the impact will be and how each person contributes to the  end result
  • Cascades information to the right people at the right time
  • Communicates complex information in a way that is easy for others to understand
  • Delivers effective presentations even at short notice
  • Native or near native Korean language ability


Special Circumstances:

  • Ability to travel as required to meet the needs of the role, which is expected to at or above 50% of the time (domestic and international)
  • Able to work outside core hours when required
  • Fluent in all Microsoft Tools: Word, Excel, PowerPoint, Outlook
  • Industry knowledge: acquire and maintain knowledge of full Andor product range and know where they fit in the market







All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability.


Note to recruitment agencies: Oxford Instruments operates a Preferred Supplier List, and we do not accept unsolicited agency CVs. Please do not forward candidate details in response to this advert, or to any Oxford Instruments employees or other company locations. Oxford Instruments is not responsible for any fees related to unsolicited C Vs.  #LI-PT1