Receptionist/Administrator - Part-Time

We are seeking a professional, organised, and customer-focused Receptionist / Administrator to join our team in Severn Beach, Bristol on a part-time basis. As the first point of contact for visitors, customers, and employees, you will play a key role in creating a positive and welcoming experience while providing vital administrative support across the business. This is an excellent opportunity for someone who enjoys variety in their work, takes pride in delivering exceptional service, and thrives in a fast-paced environment.

Key Responsibilities:

Reception & Visitor Management

• Answer and manage incoming calls via the switchboard and Microsoft Teams, directing enquiries efficiently and professionally.
• Welcome visitors to the site, ensuring they receive a friendly and professional experience.
• Issue visitor passes and ensure all site security, safety, and access procedures are followed.
• Maintain the reception area and coordinate with IT and Facilities to ensure equipment remains fully operational.

Administration & Office Support

• Maintain and update telephone directories and contact information.
• Distribute incoming mail and prepare outgoing mail for collection.
• Monitor stationery supplies and place orders as required.
• Assist with managing site access permits and security records.
• Support emergency procedures and site safety initiatives.

Employee & Business Support

• Administer the Time & Attendance system, ensuring records and reports are accurate and up to date.
• Coordinate pool car bookings, employee driver records, and liaise with the Fleet Manager regarding vehicle servicing, MOTs, and maintenance.
• Support new starter onboarding by preparing welcome packs, printing ID badges, and setting up required Health & Safety records.
• Provide administrative support to other departments as required.
• Support Head Office reception activities when needed.

Qualifications

• Good general standard of education.
• Strong literacy and numeracy skills.

Skills & Experience

• Previous experience in a receptionist, administrative, customer service, or office support role.
• Proficient in Microsoft Office applications, including Outlook, Word, and Excel.
• Experience using HR systems or Time & Attendance systems would be advantageous.
• Excellent telephone manner and professional communication skills.
• Strong organisational skills with the ability to manage multiple priorities effectively.

Personal Attributes

• Friendly, approachable, and highly professional with excellent interpersonal skills.
• Confident communicating with a diverse range of people, including international visitors and colleagues.
• Strong attention to detail and commitment to accuracy.
• Proactive and enthusiastic, with a willingness to learn new systems and processes.
• Able to remain organised and productive when working under pressure.
• Flexible and adaptable, with a positive approach to changing priorities.
• A collaborative team player who enjoys supporting others and contributing to a positive workplace culture.

Why Join Us?

This role offers the opportunity to become an integral part of a collaborative and innovative team, where your contribution will help ensure the smooth day-to-day running of the business. You'll work in a varied and people-focused position, interacting with colleagues, customers, and visitors while supporting a range of business functions.

What We Offer

• Competitive salary
• 25 days annual leave (Pro Rata) + half-day Fridays
• Private healthcare
• Share incentive plan
• Pension scheme
• Flexible benefits tailored to your needs
• Structured career development opportunities
• A collaborative environment with excellent work-life balance.

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All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability. We encourage applications from people of all backgrounds and would ask you to get in touch if you are concerned about any barriers you feel you may be facing in your application process with us.

Note to recruitment agencies: Oxford Instruments operates a Preferred Supplier List, and we do not accept unsolicited agency CVs. Please do not forward candidate details in response to this advert, or to any Oxford Instruments employees or other company locations. Oxford Instruments is not responsible for any fees related to unsolicited CVs.