Sales Engineer - South China
Guangzhou, CN
Role Details
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Business, Location:
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I&A, Guangzhou |
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Role:
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Account Manager - South China |
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Reports to:
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Sales Manager - South China |
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Direct Reports:
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None |
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Primary Purpose:
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To grow business for Material Analysis Group in industry,To develop customer needs in key segments including NEV, semiconductor and electronics, new material, biology and pharma, etc. To work closely with all I&Asales, applications, and marketing teams to ensure maximisation of leads and opportunities developments within I&A. |
Key Responsibilities
- Establish and maintain comprehensive coverage of the agreed territory and products by supporting customers and OEM partners.
- To have deep understanding of NA products and customer/OEM needs
- To develop both academic and industrial market, especially lithium battery, semiconductor, electronics, & pharmaceutical.
- Key marketing activities organization, including workshop, training course, etc.
- Develops and manages the annual process of creating sales strategies and plans, sales assumptions, projections and goals. Evaluates market conditions and the timely adjustment of sales strategy to successfully adapt to those changes.
- Monitors and reports weekly and monthly the status of sales vs. target, competitor activity, OEM partner news, market opportunities and promotion programs.
- Lay out and run workshops and seminars and customer trainings in conjunction with application scientist.
- Establishes and maintains an OEM partner training and development program. Adjusts program to meet the needs of OEM partners and market conditions consistent with the long-term goals of the company.
- “Reach through” OEM partners to ensure end-user satisfaction, taking corrective action (OEM partner development actions) where necessary.
- Support and run joint marketing initiatives with OEM partners through direct mailings, trade shows, workshops, seminars, conferences, and advertising.
- Support OEM partners on major bids, ensuring they are won at best price and terms. Intervene personally with end-users as appropriate. Personally lead major bids and win at best price and terms.
- To maintain and grow relationships with our OEM partners.
- Propose, agree, and deliver strategic account development objectives.
- To make sure that the CRM is maintained and kept current.
- Uphold OI Brand integrity within OEM partners and operate in a manner consistent with OI brand values.
- Ensures that all orders and other customer communications are promptly and accurately handled. Takes appropriate action to communicate customer service problems to customer support team.
- To manage overall customer satisfaction.
- Build and maintain effective working relationships with staff in all functions of the Business, (particularly marketing, operations and customer service) and with colleagues in Group market development world-wide.
- Willing and able to travel within China as well as other countries as required.
Indicative Performance Measures
- Sales volume and value for systems against target
- I&A cross BU leads and opportunities development
- Development of agents, distributors and OEMs
- Future order book value/ volume; bid/ win ratio
- Sales overheads management
- Leads generation and opportunities turnover rate
Person Specification – Essential requirements unless stated
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Education / Qualifications:
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Professional Skills/ Abilities:
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Desirable
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Personal Qualities:
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