Service Sales Manager EMEAI

The Opportunity 

This is a high-impact leadership role for a commercially driven sales leader who can transform and elevate service sales across EMEAI. You will take ownership of driving growth across service contracts, renewals and upgrades, while repositioning service from a reactive function to a trusted, revenue-generating partner. We are looking for someone who brings energy, credibility and passion for building a service-led commercial culture. 

About Oxford Instruments: 

Oxford Instruments is a leading provider of high technology tools and systems for research and industry. We design and manufacture equipment that can fabricate, analyse and manipulate matter at the atomic and molecular level. Our purpose is to accelerate the breakthroughs that create a brighter future for our world. This role will work across our business portfolio, to include Materials Analysis, Andor and Plasma Technology. 

What You’ll Be Doing 

• Lead the transformation of service sales across a multi-country region 

• Own and deliver revenue growth across service contracts  

• Develop and execute a regional sales strategy focused on expansion and retention 

• Lead and inspire a team of Service Sales Specialists (UK & Germany) 

• Drive a shift to proactive, value-led service selling 

• Build strong customer, OEM and partner relationships 

• Navigate complex markets including France, Germany, UK, Italy and Spain 

• Use CRM and data insights to improve forecasting and pipeline 

• Collaborate cross-functionally to embed service commercially 

What Makes This Role Challenging (and Exciting) 

• Multiple industries and markets, some still developing 

• Demanding and technically sophisticated customers 

• Driving consistency across a geographically dispersed team 

• Shifting perception of service from reactive to strategic 

What We’re Looking For 

Experience 

• Sales leadership in capital equipment or technical environments 

• Strong track record in service or after-sales revenue growth 

• Experience leading international teams 

• Exposure to scientific instrumentation (EM, Raman, NMR desirable) 

• Proven ability to drive commercial transformation 

Capabilities & Style 

• Highly sales-oriented with strong closing ability 

• Able to position service as a value-led commercial offering 

• Inspires and engages teams 

• Strong commercial and negotiation skills 

• Comfortable in complex, evolving markets 

Candidate are asked to apply with an up-to-date CV and covering letter; successful applicants will be invited to an initial Teams interview, where you will have the opportunity to learn more about local benefits, the team and further opportunity, you will also learn more about the anticipated recruitment process. If you have any questions prior to applying, please reach out to abby.gelder@oxinst.com 

#LI-AG1