Sales Engineer

At Oxford Instruments, we enable the world’s leading industrial companies and scientific research communities to image, analyse and manipulate materials down to the atomic and molecular level. Our Materials Analysis group, consisting of the Asylum Research, Magnetic Resonance, NanoAnalysis and WITec business units, combines products and solutions to support a broad range of end markets and application segments for all our customers’ materials analysis needs. The product portfolio within the Material Analysis group will enable our customers to address some of the world’s most pressing sustainability challenges by using our products and services to analyse and characterise materials – chemistry, structure and many physical properties.

Key Responsibilities:

• Establish and maintain comprehensive coverage of the agreed territory and products by supporting customers, OEM partners and distributors.
• Develops and manages the annual process of creating sales strategies and plans, sales assumptions, projections and goals. Evaluates market conditions and the timely adjustment of sales strategy to successfully adapt to those changes.
• Monitors and reports monthly the status of: sales vs. target, competitor activity, OEM partner news, market opportunities and promotion programs.
• Lay out and run workshops and seminars and customer trainings in conjunction with application scientist.
• Establishes and maintains an OEM partner training and development program. Adjusts program to meet the needs of OEM partners and market conditions consistent with the long-term goals of the company.
• “Reach through” distributors, agents and OEM partners to ensure end-user satisfaction, taking corrective action where necessary.
• Support and run joint marketing initiatives with distributors, agents and OEM partners through direct mailings, trade shows, workshops, seminars, conferences and advertising.
• Support distributors, agents and OEM partners on major bids, ensuring they are won at best price and terms. Intervene personally with end-users as appropriate. Personally lead major bids and win at best price and terms.
• To maintain and grow relationships with customers and our distributors, agents and OEM partners.
• Propose, agree and deliver strategic customer account development objectives.
• To make sure that the CRM is maintained and kept current.
• Uphold OI Brand integrity within OEM partners and operate in a manner consistent with OI brand values.
• Ensures that all orders and other customer communications are promptly and accurately handled. Takes appropriate action to communicate customer service problems to customer support team.
• To manage overall customer satisfaction.
• Build and maintain effective working relationships with staff in all functions of the Business, (particularly marketing, operations and customer service) and with colleagues in Group market development world-wide.
• Willing and able to travel within Korea as well as other countries as required.

All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability.

Note to recruitment agencies: Oxford Instruments operates a Preferred Supplier List, and we do not accept unsolicited agency CVs. Please do not forward candidate details in response to this advert, or to any Oxford Instruments employees or other company locations. Oxford Instruments is not responsible for any fees related to unsolicited CVs.