Commercial Administrator

Key Responsibilities：

Order Processing(20%):
•    New order processing including contract review, order entry, End user check and application, Backlog order review, follow up with BU commercial, order shipment and files archived, etc.
•    Evaluate the current order management process end-to-end, identifying bottlenecks, inefficiencies, and areas for improvement.

Project Support(50%): 
•    Workflow Setup& Execution: Support to establish Standard Operating Procedures (SOPs) for order fulfilment and escalate any operational issues to the project lead immediately.

Data Analysis & Reporting(20%):
•    Utilize data analytics tools (e.g., Excel, SQL, Tableau, Power BI) to monitor order processing performance, track KPIs, and generate actionable insights.

Person Specification – Essential requirements unless stated.

Education / Qualifications:
•    Bachelor’s degree or above in International trade or equivalent
Professional Skills/ Abilities:
•    Experience: 3-5 years of experience in import/export operations, knowledge of international trade terms (e.g., FOB, CIF) and letter of credit processes. 
•    Technical Skills: Proficient in using ERP systems (e.g., SAP, CSI, Oracle) for order entry and inventory checks. Proficiency in Excel is a must.
Preferred:
•    Experience with automation tools (e.g., RPA, workflow automation software).
•    Basic understanding of end user export control process is preferred.
Personal Qualities:
•    Proactive and dynamic, high efficiency.
•    Good teamwork in a matrixed organization and can work under pressure.
•    Detail-oriented, proactive, and able to manage multiple priorities.
•    Good engagement and accountability.
•    Excellent oral and written English skills.