MR BD Manager

Role Details

Key Responsibilities:  

Sales management

• To explore NMR opportunities in both industrial and academic markets by working closely with all stakeholders within I&A, including sales, applications, marketing, etc.

• To manage NMR business by matrix management and enable the sales team to sell NMR.

• To prepare forecast NMR business with accuracy regularly and maintain an accurate and up-to-date CRM database.

• To mentor, coach and train sales members on all details of sale process.

• To manage and support distributor and enable their sales personnel to sell NMR.

• To identify and engage with key customer accounts, both current and potential, to define current and future instrument and application requirements.

• To provide ongoing and timely strategic market input for the appraisal and execution of business opportunities in China.

• To create a team-wide system to ensure prompt and efficient follow-up on new inquiries.

• To identify and maintain good customer relationships with KOLs by providing regular contact and developing self as technical “go-to person” within the market.

• To always project a professional and competent image of Oxford Instruments.

• To attend conferences, exhibitions and workshops as necessary in support of sales.

• To participate in training and development activities as required.

Marketing and technical support

• To deliver proper marketing materials by working with stakeholders or independently.

• To coach and support junior application scientists to run demo and improve his/her skills with clear target.

General

• To maintain and develop knowledge of NMR products and their typical applications, undertaking appropriate training where necessary.

• To provide regular training to related sales/application/distributors.

• To provide monthly market, sales, and prospect reports together with administration reports such as “time & expense” within the agreed standards. This should be effected primarily through use of the CRM software tools.

• Lead marketing / sales, furnishing leads for system sales, upgrades, support contracts and other market intelligence whilst in contact with the customer.

• Assist in knowledge transfer by training customers and other company employees when required.

• Maintain awareness of, and minimise where possible, the level of expenses incurred in day to day support activities, both in terms of time involved and parts consumed.

• Perform work safely at all times, maintaining an up to date knowledge of health & safety requirements and operating in accordance with health and safety at work legislation.

• Participate in training and development activities as required.

• Undertake any other tasks or responsibilities in line with the scope and level of responsibility of the post, which might reasonably be required.

Main working relationships:

• Works closely with I&A sales, application, business support and management.

• Works closely with customers.

• Work closely with global NMR management member.

Person Specification