Nano-Indenter Business Development Manager

Key Responsibilities:

Sales management

• To explore NANO-INDENTER opportunities in both industrial and academic market by working closely with all stakeholders within MA, including sales, applications, marketing, etc.

• To manage NANO-INDENTER business by matrix management and lead the team and sales process from start to finish.

• To prepare forecast NANO-INDENTER business with accuracy regularly and maintain an accurate and up-to-date CRM database.

• To mentor, coach and train sales members on all details of sale process.

• To identify and engage with key customer accounts, both current and potential, to define current and future instrument and application requirements.

• To provide ongoing and timely strategic market input for the appraisal and execution of business opportunities in China.

• To create a team-wide system to ensure prompt and efficient follow up on new inquiries.

• To maintain good customer relationships by providing regular contact and developing self as technical “go-to person” within the market.

• To always project a professional and competent image of Oxford Instruments.

• To attend conferences, exhibitions and workshops as necessary in support of sales.

• To participate in training and development activities as required.

General

• To maintain and develop knowledge of NANO-INDENTER products and their typical applications, undertaking appropriate training where necessary.

• Provide monthly market, sales, and prospect reports together with administration reports such as “time & expense” within the agreed standards. This should be effected primarily through use of the CRM software tools.

• Lead marketing / sales, furnishing leads for system sales, upgrades, support contracts and other market intelligence whilst in contact with the customer.

• Assist in knowledge transfer by training customers and other company employees when required.

• Maintain awareness of, and minimise where possible, the level of expenses incurred in day to day support activities, both in terms of time involved and parts consumed.

• Perform work safely at all times, maintaining an up to date knowledge of health & safety requirements and operating in accordance with health and safety at work legislation.

• Participate in training and development activities as required.

• Undertake any other tasks or responsibilities in line with the scope and level of responsibility of the post, which might reasonably be required.

Main working relationships:

• Works closely with MA sales, application, business support and management.

• Works closely with customers.

• Work closely with global NANO-INDENTER management member.

Person Specification

Anticipated Recruitment Process:

• CV and cover letter application
• Shortlisting
• Online assessment
• 1st stage interview via teams or in person
• 2nd stage interview via teams or in person
• Offer
• Pre-employment checks

#LI-TJ1