Account Manager-South China - Andor
Guangzhou, CN
Role Details
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Business, Location:
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Andor, China |
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Role:
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Account Manager |
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Reports to:
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Regional Sales Manager—South China |
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Direct Reports:
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None |
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Primary Purpose:
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To achieving budgeted sales (value and volume), both for physical science (PS) & life science (LS) sales and product mix; and to develop close relationships by supporting customers and distributors to facilitate increased sales. To have deep understanding of PS/LS products and customer needs. To develop both academic and industrial market. To develop intimacy with key opinion leaders (KOL) in the territory. To maximise leads and opportunities development for Oxford Instruments full products. |
Key Responsibilities:
- To achieve or exceed sales targets for LS in the South China and for PS in direct territory.
- To establish and maintain comprehensive coverage of the agreed territory and products by enhanced direct sales activities.
- To develop and manage channel partners in agreed territory and make sure company compliance process implemented.
- To have deep understanding of PS/LS products and customer needs.
- Key marketing activities organization, including workshop, customer events, etc.
- To develops and manages the annual process of: creating sales strategies and plans, sales assumptions, projections and goals.
- To evaluate market conditions and the timely adjustment of sales strategy to successfully adapt to those changes.
- To monitors and reports weekly and monthly the status of sales vs. target, competitor activity,
- To make sure that the SAP is maintained and kept fresh.
- To uphold OI Brand integrity and operate in a manner consistent with OI brand values.
- To ensure that all orders and other customer communications are promptly and accurately handled.
- To takes appropriate action to communicate customer service problems to customer support team.
- To manage overall customer satisfaction.
- To build and maintain effective working relationships with staff in all functions of the Business, (particularly marketing, operations and customer service) and with colleagues in Group market development world-wide.
Indicative Performance Measures
- Sales volume and value for systems against target
- Future order book value/ volume; bid/ win ratio
- Leads generation and opportunities turnover rate
Person Specification – Essential requirements unless stated
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Education / Qualifications:
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Essential
Desirable
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Professional Skills/ Abilities:
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Personal Qualities:
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Communication
Motivation & Drive
Delivering Results & Continuous Improvement
Customer Focus
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